You can return a product ordered via the online shop within 14 days. See the Information under Cancellation.

The return labels for products sent free of charge are not automatically included in the package. Just send us a message to und and we will email you a label for the free return.

This also applies if something is wrong with your item: Contact us right away and we will find a quick solution.

We also try to minimize resources and costs that caused by sending. If you are not sure whether your desired product meets your requirements - call us before ordering! We know all our products well and are happy to advise you!